Your CBC Your News Community account is different from the CBC Member Centre account. You will be required to register before submitting content to CBC's Your News Community.
You have two registration options:
- Facebook: If you have a Facebook account and would like to use it to log in to the CBC Your News Community, please use the Log in with Facebook button on the log in page. If you choose to login using Facebook, the CBC Your News Community will display your profile picture, first name and last name alongside all user-generated content contributions within the CBC Your News Community site. If you would like to remove or change the Facebook profile information used on this site, you can edit your CBC Your News Community profile once you’ve logged in. If you don’t want any connection between your Facebook profile and your CBC Your News Community profile please use the form to your right titled Register the Old Fashioned Way.
How can I recover my password?
If you have forgotten your password, you can reset it by selecting Forgot Password. You will be required to enter the email address you used to register with the CBC Your News Community (this is different from the CBC Member Centre). CBC will then send you an email that contains a link to reset your password.
How do I upload content?
To upload content to the CBC Your News Community, please follow the instructions below:
- If you don't already have a CBC Your News Community account, you must Register. If you already have a CBC Your News Community account, you can Log In.
- Go to the Upload Form.
- Fill in the required fields Title and Description
- Type of News, Region and Map are optional fields. You do not need to complete these fields in order to submit your content, but it will help us to place your content in a relevant gallery.
- Select a file to upload from your computer.
- You must agree to CBC Submission Guidelines.
- You have the option to share the content you have uploaded on your Facebook wall. This will allow your Facebook friends to see the content you submitted to the CBC Your News Community.
- Click "Start Upload". Depending on the size of the file you are uploading, this may take several minutes. Once the upload is complete, you will receive a confirmation message.
What filetypes are acceptable for upload?
The CBC Your News Community can accept files up to 1GB.
Images: The following are acceptable image formats:
- bmp - Bitmap
- eps - Encapulated PostScript
- jpg, jpeg - Joint Photographic Experts Group
- gif - Graphics Interchange Format
- png - Portable Network Graphics
- psd - Photoshop
- tiff, tif - Tagged Image File Format
Video: It is recommended that you upload video in .mov or .mp4 formats.
The following are acceptable video/audio formats:
- 3g2 - 3GP2 Format
- 3gp - 3GPP Format
- ac3 - Raw AC3
- aac - Advanced Audio Coding
- aiff - Audio Interchange File Format
- amr - 3GPP AMR Format
- asf - ASF Format
- au - Sun AU Format
- avi - AVI Format
- dirac - Raw Dirac Format
- dv - DV Format
- flac - Raw FLAC
- flv - Flash Video
- mkv - Matroska format
- mov,mp4,m4a,3gp,3g2,mj2 - QuickTime/MPEG-4/Motion JPEG 2000 format
- mp2 - MPEG audio layer 2
- mp3 - MPEG audio layer 3
- mpeg, mpg - MPEG Format
- off - OGG Format
- wav - WAV Format
- mts - AVCHD multiplexed video/adio stream
How can I edit my profile?
You have the ability to edit the information in your CBC Your News Community profile by clicking on your name (beside the logout button) and selecting "Edit Profile". You must be logged in to edit your profile.
- Profile Picture: To change your profile picture, click "Choose File", select an image that is saved on your computer, click "Upload Avatar". Please note that avatars must be converted to the correct format and are subject to pre-moderation. These tasks may take a few minutes - we appreciate your patience.
- Email: You may change the email address that is associated with your CBC Your News Community account. Once you change your email, you will be required to use your new email address to log in. If you chose to log in with Facebook and subsequently changed your email address in the CBC Your News Community, the Facebook log in will continue to work.
- First Name/Last Name: You can change the name that appears alongside any of your CBC Your News Community contributions (photos, videos, audio, comments, etc.) by changing what you enter in the first name and last name fields. You can enter up to 20 characters in each field.
- About/Bio: You can offer additional information about yourself. This field is optional and will be displayed publicly in your CBC Your News Community profile.
- City/Country/Province: You can change your location by editing the City, Country and Province fields.
- Website: If you have a personal website, you can add it to your CBC Your News Community profile for other members to see.
- Twitter Username: If you have a Twitter account and would like to display your most recent Tweets in your CBC Your News Community profile, you can add your Twitter handle to this field. Please do not include the '@' symbol.
- Map Location: You can change your location on the map by clicking anywhere on the map or entering a location in the location field and clicking "Locate". The information you enter in the location field can be as generic or specific as you wish. Remember this information is displayed publicly in your CBC Your News Community profile.
How can I submit content from a mobile device?
There are two ways to submit content to the CBC Your News Community from a mobile device:
- Email content to email@example.com
- Use the CBC News iOS app and select the "Send News" function.
Can I remove content once it has been submitted?
- Media (photos, videos, audio): You have the ability to make a media item private or trash it. Making it private will remove it from public view, but it will still be visible in your private profile. Trashing an item will remove it permanently from the website and your profile. Please note: If your content has been chosen as an Editor's Pick, you do not have the ability to make it private or trash it. If you have reason to believe that this content should no longer be part of the CBC Your News Community, please select "Report Abuse" and select from one of the available reasons for having the content removed.
- Comments: Comments cannot be removed once submitted. If you don't think a comment follows CBC's Submission Guidelines, you can click "report" and select from one of the reasons. Our moderators will review the comment and determine if it should stay on the website or be removed.
Why isn't my content appearing in a gallery?
There are a few reasons why your content might not be appearing in a gallery:
- All content submitted to the CBC Your News Community must comply with the CBC Submission Guidelines. If the CBC moderators determine that your content does not comply with the submission guidelines, you will receive an email indicating that your content was not approved with the reason for denial.
- Are you sure the file was uploaded successfully? You can check whether a file was successfully uploaded by looking in your CBC Your News profile. If this file is Pending Approval, it means that the moderators have yet to review it. If you do not see your file in your profile and believe that you have complied with CBC's Submission Guidelines, please try uploading again.
- If you didn't choose a Your Gallery or a Region option from the drop down list on the upload form, our producers and editors have to manually determine which gallery to place your file into. In some cases, this may take several days.
What are Editor's Picks?
Editor's Picks are chosen by the staff at the CBC News Community desk. They are images that members of the team consider to be unique, visually striking or newsworthy. We try to choose 5 new editor's picks each day when possible, so that they gallery on the Community homepage is refreshed daily.